Terms of Use

Terms of Use - 03/24/2025

1. Acceptance of Terms

By contracting our account recovery services, you fully agree to these Terms of Use. We recommend reading this document completely before using our services.

2. Description of Services

Our consultancy offers specialized account recovery services on digital platforms, including social networks such as Instagram, Facebook, WhatsApp, and others. The services include:

  • Technical analysis of the account situation
  • Legal guidance on the recovery process
  • Intermediation with platforms
  • Implementation of recovery strategies
  • Support throughout the entire process

3. Client Responsibilities

When using our services, the client commits to:

  • Provide truthful and complete information about account ownership
  • Present requested documents and proof for the process
  • Collaborate with the necessary steps for recovery
  • Use the recovered account in compliance with the platform's terms
  • Make payments as agreed

4. Limitations of Liability

Our consultancy commits to employing the best efforts to recover your account, however:

  • We do not guarantee recovery in 100% of cases, due to factors beyond our control
  • We are not responsible for data lost during the period when the account was inaccessible
  • We do not assume responsibility for previous violations of the platform's terms

5. Payments and Refunds

Payment conditions and refund policy are subject to the following terms:

  • Values and payment methods will be agreed upon in advance
  • Refunds will be processed according to our Refund Policy
  • Additional fees may apply in cases of exceptional complexity

6. Confidentiality and Data Protection

We commit to:

  • Maintain confidentiality about all information provided
  • Use your data only for account recovery purposes
  • Strictly follow our Privacy Policy and applicable data protection laws

7. Intellectual Property

All content available on our website, including texts, images, logos, and methodologies, is our intellectual property and cannot be reproduced without authorization.

8. Changes to Terms

We reserve the right to modify these terms at any time, and it is the client's responsibility to periodically check for any updates.

9. Applicable Legislation

These terms are governed by Brazilian laws. Any dispute related to these terms will be resolved in Brazilian courts.

10. Contact

For questions, clarifications, or requests related to these terms, contact us through the official channels available on our website.

By contracting our services, you confirm that you have read, understood, and agree to these Terms of Use.

These terms were last updated on: 03/24/2025.