Privacy Policy - 03/24/2025
Commitment to Protecting Your Data
Our consultancy is committed to protecting the privacy and personal data of our clients. This policy describes how we collect, use, store, and protect your information when using our account recovery services.
Information We Collect
We may collect the following types of information:
- Personal identification data: name, email, phone, identification documents
- Information about the account to be recovered: username, access history, ownership proof
- Payment data: information necessary to process transactions
- Communications: records of emails, messages, and calls related to the service
How We Use Your Information
We use your personal data exclusively for:
- Providing the contracted account recovery services
- Processing payments and refunds when applicable
- Communicating about the progress of the recovery process
- Providing technical support and customer service
- Complying with legal and regulatory obligations
Data Sharing
Your data may be shared only in the following situations:
- With social media platforms (such as Instagram, Facebook) exclusively for account recovery purposes
- With service providers that assist us (payment processors, support services)
- When required by law, court order, or competent authority
Information Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including:
- Encryption of sensitive data
- Strict access controls
- Continuous security monitoring
Your Rights
In accordance with applicable data protection laws, you have the right to:
- Access your personal data that we hold
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to the processing of your data
- Request the limitation of processing
- Data portability
Retention Period
We keep your personal data only for the time necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.
Contact for Privacy Matters
If you have questions, comments, or concerns about our privacy practices, please contact our data protection team.
This document was last updated on: 03/24/2025.